Frequently Asked Questions (FAQs)

Our catalog includes comprehensive training across high-demand domains: **Cloud Technologies (AWS, Azure, GCP), DevOps, Data Science & AI/ML, Cyber Security (CEH, CISSP), SAP S/4HANA, Salesforce, and Service Management (ServiceNow).** Each course is designed to meet industry standards and demands.

We primarily offer **live, instructor-led online sessions** to foster real-time interaction and Q&A. These live sessions are supplemented with **self-paced resources**, labs, and projects, providing a blended, flexible, and highly effective learning experience.

Our instructors are certified professionals and industry experts with **5-15 years of real-world experience** in their respective fields. They bring practical knowledge, case studies, and current best practices directly into the classroom.

Course duration varies significantly based on complexity. **Beginner courses typically run 4-6 weeks**, while comprehensive **Expert Masterclasses and Bootcamps** can range from **8 to 14 weeks**.

Yes, all enrolled students receive **lifetime access** to lecture recordings, downloadable resources, project files, and updates made to the non-live content. This allows you to revisit materials long after the live sessions conclude.

We offer dedicated support through multiple channels: **24/7 technical assistance, instructor Q&A sessions**, and a dedicated community forum (e.g., Slack/Discord) for peer and mentor interaction.

Virtual internships are hands-on, project-based experiences designed to simulate real-world job scenarios. They allow you to work on enterprise-level projects, build a portfolio, and receive feedback under the guidance of our senior industry mentors.

While possible, we recommend focusing on one comprehensive course at a time due to the intensive live sessions and project workload. If you choose to take two, ensure the schedules do not overlap and you can manage the time commitment.

Enrollment involves three steps: 1) **Consultation** (a brief discussion with a counselor to verify eligibility), 2) **Registration** (filling out the online form and submitting necessary documents), and 3) **Payment** (selecting a payment plan to secure your spot).

Yes, we understand the investment required. We offer various flexible payment options, including full payment discounts and **interest-free installment plans** spread across the course duration. Details are provided during the consultation phase.

We offer a **100% refund within the first 7 days** of enrollment, provided you have not accessed more than 10% of the course content (or attended more than one live session). Please refer to our detailed Terms and Conditions for specific criteria.

Some advanced courses require basic knowledge or prior experience (e.g., Python for ML courses). Prerequisites are clearly listed on each course page. If you lack the prerequisites, we offer **pre-course modules** to get you up to speed.

Yes, we provide special discounts for **group enrollments** (3+ students), active duty military and **veterans**, and occasionally seasonal promotions. Please contact our enrollment team for the latest offers.

We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and direct bank transfers. All transactions are processed securely.

You can defer your enrollment once to a later batch free of charge, provided you notify us at least one week before your scheduled start date. Subsequent deferrals may incur a small administrative fee.

We pride ourselves on providing the most relevant training. Course materials are reviewed and **updated every quarter** to align with the latest industry releases, platform versions (e.g., AWS, SAP), and certification exam blueprints.

You need a stable internet connection (min 5 Mbps), a modern desktop or laptop (Windows/Mac/Linux) with at least 8GB RAM, and an up-to-date web browser (Chrome, Firefox, or Edge). Specific software requirements (e.g., IDEs) are listed per course.

Live classes are hosted via a secure virtual classroom platform (e.g., Zoom/Google Meet). You will receive an access link via our Learning Management System (LMS) and email. Labs are typically accessed via cloud-based virtual environments provided by us.

All live sessions are recorded. The **session recording** and presentation slides will be uploaded to the LMS within 24 hours of the class finishing. You can also contact support to attend the missed session with a later batch, depending on availability.

Yes, for all Cloud and DevOps courses, we provide secure, temporary access to the respective cloud environments (AWS, Azure, etc.) or sandboxes so you can complete the hands-on labs without incurring personal costs.

We utilize a secure, industry-standard Learning Management System (LMS). You retain **lifetime access** to the LMS after enrollment, allowing you to access course materials, recordings, and forum discussions indefinitely.

All assignments, quizzes, and major projects are submitted directly through the LMS portal. Our instructors and mentors will provide timely feedback and grading via the same system.

All courses are conducted in **English**. For certain regional batches, instructors may be bilingual, but the core delivery language is always English to ensure standardization and job readiness.

Due to copyright and security restrictions, the live session recordings are typically available for streaming only through our LMS. However, all non-video resources (slides, code files, PDFs) are usually available for download.

Upon successful completion of any course, including final project submission and a passing grade, you will receive a **Course Completion Certificate** from Proxim Soft Academy, validating your mastery of the skills taught.

Yes, many of our courses are explicitly designed to align with and prepare you for specific industry certification exams. We provide dedicated exam preparation materials, mock tests, and personalized study plans for these certifications.

No, the course fee covers tuition, materials, and internal certification. The fee for the official external certification exam (e.g., AWS, Microsoft, or SAP) is separate and must be paid directly to the certification body.

Absolutely. Our career services include **professional resume building, LinkedIn profile optimization, dedicated mock interview sessions, and job placement assistance** through our extensive network of hiring partners.

Mock interviews are conducted by senior professionals or previous instructors. They are tailored to the role you are targeting and cover both technical and behavioral questions. You receive personalized feedback immediately after the session to help you refine your approach.

Yes. Our career counselors assist with strategically applying for jobs, tailoring your application materials, and navigating the initial screening and interview scheduling process with prospective employers.

Yes, the capstone projects are specifically designed to be robust, real-world examples that you can confidently showcase in your professional portfolio to demonstrate your acquired skills to recruiters and hiring managers.

While success depends heavily on individual effort, we maintain a very high placement rate. Our structured career support and hands-on training have helped over 90% of our actively seeking students secure positions within 3-6 months of course completion.

You can call us directly at **+1 (908) 428 7996** or send an email to **careers@proximsoftacademy.com**. You can also schedule a free consultation via the "Demo Schedule" link in the header.